Enrolment & Payment

• Bookings for term classes and holiday programmes are only confirmed once full payment is received.
• Payment options:
• Credit card (via Stripe – surcharge of ~ 2.9% + $0.30 NZD per transaction, shown as a “Transaction Fee”).
• Internet banking (please include the correct invoice number as reference).
• Bank account: 06-0323-0919388-00
• EFTPOS or cash (Hobsonville venue only).
• Family multi-booking discount: 10% off the lowest fee when booking 3 or more classes per term in the same booking.

• Important: If a third class is booked separately, the discount cannot be applied retroactively as a refund or credit.

Refunds & Cancellations

• Cancellations more than 2 weeks before start: full refund.
• Cancellations within 2 weeks of start: refund less $25 administration fee.
• After the term/programme has started: no refunds for non-attendance or change of mind.
• Illness/injury: if a child misses 4 or more consecutive classes due to serious illness or injury, a 50% credit will be applied to the next term’s fees (doctor’s certificate required).
• Special cases: may be considered if submitted in writing.
• Public holidays: no make-up classes, credits, or refunds unless required under the Consumer Guarantees Act.
• If Xpressions cancels a class or programme, a refund, credit, or rescheduled session will be offered in line with the CGA.
• Holiday Programes: A minimum of 48 hours’ notice for any cancellation is required. If notice is given inside this window, the full session fee still applies as staffing and programme costs are already committed.

Trial Classes

• A trial class may be booked for $25 (subject to space).
• Fee must be paid in advance.
• If you continue for the term, the trial fee will be deducted from the term fee.

Term Length

• Terms usually run for 10 weeks, unless otherwise advised.
• Term dates are published on our website.

Clothing & Safety

• Classes are done in bare feet or grippy socks.
• Clothing must be comfortable and fitted (no jeans, skirts, dresses, or baggy clothing).
• No jewellery (bracelets, necklaces, etc.).
• Water bottles are recommended.
• Girls: leotards preferred; leggings, shorts, or T-shirts acceptable. Long hair must be tied up.
• Boys: shorts, track pants, singlets, or T-shirts acceptable.

Class Structure & Supervision

• Maximum class size: 10 per coach (except preschool).
• Preschool classes (ages 2–3 & 3–4): caregiver supervision required.
• Classes for ages 4+ do not require caregiver supervision.
• Siblings may attend satellite venues but must be supervised, remain off equipment, and not disrupt classes.
• Eating during class is not permitted.

Sickness & Absences

• No make-up sessions are offered for sickness or personal circumstances.
• Fees are not reduced for missed classes, except as outlined under Illness/injury credits above.